RECREATIONAL FINANCIAL POLICIES
We accept cash, e-transfer, cheque or credit card payment. Please make cheques payable to Rideau Gymnastics. Payment can be made in person, electronically via e-mail transfer email@example.com, or phone (613) 627-0066. Registrations are not considered confirmed unless registration forms are completed and full payment is received. Returned cheques are subject to a $25.00 service charge.
REFUNDS OR CREDITS
A full refund is given if a written request for a refund (on tuition only) is received by the office three days before the start of the session. In such cases, the refund is processed within 3 business days. After the start of the session and prior to the third class, you can send a written request for credit (on tuition only). There is a $35.00 cancellation fee. Credits prior to the third class are calculated based on the date the office is notified and you will be given credit for the remainder of the session minus the cancellation fee. After the start of the 3rd class, we do not give refunds or credits. Being absent does not qualify for a refund or credit nor do absences mean you are automatically withdrawn (dropped) from a class, you must send a request by email. Refunds are not available for classes/camps temporarily suspended or cancelled as a result of compliance with Federal, Provincial, or Municipal authorities’ orders that are beyond the control of Rideau Gymnastics.
Classes are subject to cancellation, rescheduling, or combining as needed pending enrolment. We reserve the right to cancel classes in the event they are undersubscribed. All course fees will be fully refunded if such an event occurs.
Holiday Closings — all scheduled holiday closings are listed on our Recreational Page and are included in the tuition calculation.
Weather Closings — in rare circumstances, for the safety of our Students and Staff, we may remain closed due to inclement weather. *Note: All unscheduled closings will be announced by email and will be posted on the Rideau Gymnastics Centre website (www. rideaugymnastics.org) by 8:30 a.m. for morning classes, noon for afternoon classes, and 2 p.m. for evening classes. The coaching staff reserves the right to cancel practices. We will strive to provide a make-up class.
We regret that we are no longer able to offer makeup classes.
If your child is recommended to advance to the next level or is very uncomfortable in the current class please speak with the coach and reception to see if we can change classes. There is no fee for changing classes.
We encourage each student to register for the next level when they have passed all the necessary skills and are ready for the next badge level as indicated by their certificate. If you have questions about your child’s level or progress in a class, please do not hesitate to ask to speak with your child’s coach.