Q: I'm having trouble registering, can you help?
Click the ‘Registration Tutorial’ button for a step by step tutorial on how to create an account/register on our website.
Q: What is the GO fee and why do I have to pay it?
The GO fee is a $30.00 annual insurance fee that is required by Gymnastics Ontario. This fee covers each student for the period July 1st through June 30th and is non-refundable. Please remember to add this per-child fee onto your first session fee! Rideau Gymnastics has the right to terminate a child’s registration for non-payment or failure to comply with club rules and regulations.
Q: How do I know in which class to enroll my child?
We have a variety of classes available to you here at Rideau. Be sure to enroll in age appropriate classes.
Parent and Tot
The Parent and Tot classes are designed for children between the ages of 0 to 18 months. Parents and toddlers will participate and play in a structured gymnastic setting for 45 minutes together.
The Kindergym classes are designed for children between the ages of 3 to 5 years old. Children will participate and learn the basic body positions and skills in a structured gymnastic setting for 1 hour.
Boys and Girls Artistic Gymnastics
The Boys and Girls Gymnastic classes are designed for children between the ages of 5 to 6 years old. Participants choose between the active (1 hour) or excel stream (1.5 hour).
Boys Artistic Gymnastics
The Boys Artistic Gymnastics classes are designed for children between the ages of 6 to 9 or 9+. Skill development and evaluation is based on the CANGYM National Badge Program. Children will participate and learn many skills on men’s apparatuses in a structured setting for 1.5 hours. The men’s apparatuses include floor, pommel horse, still rings, vault, parallel bars and horizontal bars.
Girls Artistic Gymnastics
The Girls Artistic Gymnastics classes are designed for children between the ages of 6 to 9 or 9+. Skill development and evaluation is based on the CANGYM National Badge Program. Children will participate and learn many skills on women’s apparatuses in a structured setting for 1.5 hours. The women’s apparatuses include vault, uneven bars, balance beam and floor.
The CANGYM National Badge Program
There are 12 badges in the CANGYM National Badge Program. Each badge is identified by a colour and is associated with a level, such as bronze (beginner), silver (intermediate) and gold (advance).
If your child was previously enrolled in a recreational program, please select the appropriate level by using the chart below. If you are uncertain about what level your child should enrol in, please make an account and sign-up for a free trial. A coach will be happy to assess your child to determine which level is best suited for them. If you are interested in joining any of the competitive streams, send us a message from our ‘Contact Us’ page, for more details regarding tryout information, requirements and etc.
Q: Can I register late for classes?
Yes, class fees will be prorated accordingly if there are spaces available in the class.
Q: What happens if the class is cancelled?
Classes are subject to cancellation, rescheduling, or combining as needed pending enrollment.
Holiday Closings – All scheduled holiday closings are listed on the enclosed Calendar, and are included in the program year class tuition calculation.
Inclement Weather Closings – Occasionally, for the safety of our Students and Staff, we must close our facility due to inclement weather such as snow, sleet or ice. All unscheduled closings will be announced by email, on our telephone recording, and will be posted on the Rideau Gymnastics Centre website by 8:30 am. In the event of a class cancellation due to issues that are out of the club’s control (i.e. inclement weather), a make-up class will not be scheduled.
Coach Absences – In the case of an unplanned coach absence, with no other coaches to substitute, the class will be cancelled. Make-up classes will be made available. You may schedule a make-up by calling or stopping by the front desk. If you schedule a make-up and are unable to make it, please call or email to cancel. Classes not made up within the month will be forfeited and cannot be transferred to the next month.
Q: What is appropriate to wear/bring to a gymnastics class?
In order to participate safely and functionally in class, students must be properly attired. Gymnasts are welcome to wear gymnastics suits, shorts and t-shirts, or any form of comfortable active wear which is free of strings, hoods, zippers, etc. Please ensure that clothing is not lose or baggy, as this makes spotting difficult and could prove to be a hazard to your child. Gymnasts should have bare feet, however, gymnastics shoes or water shoes are accepted. Rings, bracelets and necklaces may not be worn in the gym at any time. Please refrain from allowing children to wear hoop or dangling earrings. Small stud earrings are allowed. Hair must be tied back so it cannot touch the eye area.
*Socks or tights with feet are not permitted. They are slippery on various equipment and therefore potentially dangerous
Q: Can I, as a parent, come into the gym and take pictures during the class?
Parents may take pictures (with no flash) and video from the parent viewing areas through the window. Photography and video in the gym area allowed only with the coach permission.
Parents are welcome to watch their child anytime in our parent watch area. Complimentary internet access is available. There is a kid’s play area available for active toddlers. Please clean up toys and games, pick up after yourselves and your children, particularly food and drink. Our viewing area will be crowded during busy class times and we ask that everyone be mindful of your surroundings. For safety reasons, you must always provide proper supervision of your children while in our facility.
Q: I have lost a water bottle/article of clothing/etc., where can I find it?
Rideau Gymnastics is not responsible for any items lost or stolen on our premises. We cannot guarantee the security of personal items left in change rooms during classes and we do not guarantee that lost items will be found. Therefore, please leave all valuables at home. Should you lose something, there is a Lost & Found bin for water bottles, clothing and etc which we occasionally clear out by donating unclaimed items to charity. Please check it regularly.
Q: How do the refunds and discounts work?
We reserve the right to cancel classes in the event classes are undersubscribed. All course fees will be fully refunded if such event occurs.
A written request for a refund (on tuition only) must be received in the office until the start of the 3rd class only. A $25.00 cancellation fee will apply. After the start of the 3rd class, only credit notes will be issued with a 1-year expiry date. Credit notes are non-transferable. Refunds and credits are calculated effective the date the office is notified and will be pro-rated based on the number of remaining classes in the session. Absence does not constitute withdrawal. Member missing three or more classes in a row due to illness or injury will be issued a class credit or pro-rated refund when they present a doctor’s certificate.
*Note: Insurance Fee is non-refundable and cannot be credited. Monthly fees will not be refunded for the month in which the withdrawal occurred.
We offer a 10% discount for siblings, as well as 10% for those who register in two or more weekly classes! Discounts cannot be combined, and are applied to the lower fee class.